Joining the waitlist grants you early access to preorder act i: REBIRTH and exclusive perks like 10% off your purchase. You'll also receive updates, special pricing, and sneak peeks of future offerings.

Yes, we ship worldwide. International shipping rates apply and will be calculated at checkout.

Preordering guarantees your access to act i: REBIRTH. If you miss it, future restocks will also be on a waitlist, limited-time basis.

act i: REBIRTH | The Heroine's Journey is available for preorder and has an estimated fulfillment timeline of 7–12 weeks. Domestic shipping typically takes 5–7 business days, while international shipping may take 7–16 days. You’ll receive updates via email, including tracking information, so you’ll always know when to expect your package.

Yes! We offer payment plans through Shop Pay, allowing you to break your total into manageable installments at checkout. Simply select Shop Pay at checkout to see your available options.

If your order has not yet shipped, you can contact us to update your shipping address. Please note that changes cannot be made once the order has been dispatched.

The Heroine Den will expand to include luxury candles, fine fragrances, sacred jewelry, and other transformative tools designed to elevate your feminine practices and life journey.

The Heroine Den blends storytelling, transformation, and luxury to create an immersive experience. From our product design to guided tools, every element is crafted to inspire your inner heroine.

Not yet, but we’re exploring the idea of curated monthly boxes for our community. Stay tuned for updates!

Due to the unique nature of our immersive product experiences, we do not accept returns. However, if your order arrives damaged or incomplete, please contact us within 14 days of receipt, and we will work with you to resolve the issue promptly.

Unopened products are eligible for a refund within 14 days of delivery. Please reach out to our customer service team with your order details.

Orders can be canceled or modified within 24 hours of purchase. After this window, your order will be prepared for shipment, and changes or cancellations will no longer be possible.

If your order is damaged during shipment, please email us at [support email address] with photos of the damage and your order number within 14 days of receipt. We’ll provide a replacement or a refund as appropriate.

At this time, we do not offer exchanges. If there is an issue with your order, please contact us, and we’ll work to resolve it.

Refunds, if applicable, are processed within 7-10 business days after we receive the unopened package. The time it takes for the refund to appear in your account depends on your bank or payment method.

Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective. In such cases, we will provide a prepaid return label.

You can contact us by submitting the form below or send us an email to support@theheroineden.com and we will happily assist you!